Refund policy

Refund & Returns Policy

Last updated: June 12, 2026

At MorCurvs™, every gem deserves confidence in her purchase. 💎 This Refund & Returns Policy explains how we handle returns, refunds, and exchanges to ensure clarity, fairness, and consistency.

Return Window

- Returns are accepted within 14 days of delivery.
- Items received after this window may not be eligible for a refund or exchange.

Eligibility

  • Items must be unworn, unwashed, and in their original condition with tags and packaging intact.
    - Panties, and final sale items are not eligible for return or exchange due to hygiene reasons.
  • -Shapewear and bra items are eligible for return or exchange. (Shaper panties are not eligible for return or exchange)

Exchanges

- We can process a direct exchanges
- To receive a different size or product, please email us at info@shopmorcurvs.com, and we will discuss exchange steps.

How to Start a Return

- Email info@shopmorcurvs.com with your order number, photos and reason for return.
- Once approved, you will receive return instructions.
- Items must be shipped back within 14 days of receiving approval.

Refunds

- Refunds are only issued due to the following reasons; item not received, item damaged, or natural disasters. 

Damaged or Defective Items

- If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at info@shopmorcurvs.com.
- We will arrange for a replacement or refund at no additional cost.

Non-Returnable or Exchangeable Items

- Gift cards
- Final sale items
- Panties

Legal Disclaimers

MorCurvs reserves the right to deny returns that do not meet the eligibility requirements outlined above. We are not responsible for returns lost or damaged in transit. Customers are encouraged to use trackable shipping services when returning items. This policy does not affect any statutory rights you may have under applicable law.

Contact Information

For questions or concerns regarding returns and refunds, please contact our Customer Care team:

info@shopmorcurvs.com
MorCurvs — Customer Care
USA

MorCurvs™ is a brand owned and operated by Cutely Curvy LLC, a Tennessee limited liability company.